Insurance claims investigations is our business. Motor insurers, legal practitioners, local authorities and government agencies across the UK and Ireland are our clients. Our approach is different because we use custom-trained AI, digital apps and our own bespoke software for unmatched efficiency and value – but critically, it’s all backed by the exemplary human expertise of our investigators to guarantee accuracy and quality.
Our Latest News
Insurance Fraud Hasn’t Changed Much in 100 Years. The Way We Detect It Is Changing Fast.
Insurance fraud is often described as a modern and rapidly evolving challenge. In reality, the behaviour behind it has remained remarkably consistent. Long before digital claims portals, telematics data and automated workflows, insurers were
Scotland’s Claims Landscape: Continuing the Conversation.
We recently issued an article exploring Scotland’s evolving claims environment. At that stage, our focus was structural. We examined how Scotland’s personal injury framework, distinct from England and Wales, might influence behaviour over
What 2025 taught us about insurance fraud, and what 2026 is already shaping up to be.
If 2025 taught us anything about insurance fraud, it’s that it rarely turns up waving a red flag. Most of what we saw in the past year didn’t look dramatic or obviously dishonest.
It’s Not What We Think – It’s What We Can Prove.
In everyday claims handling, you begin to notice certain patterns. The claims that become difficult rarely do so because someone set out to mislead. More often, the trouble starts earlier, when key details
Lessons, Progress and New Frontiers.
Ok, so it’s only November, but as 2025 draws to a close, it’s clear that the UK insurance industry is ending the year facing one of its greatest ongoing challenges: the evolution of fraud.
Understanding Motivation: Why Fraud is Finding Fertile Ground North of the Border.
When you think of Scotland, you might picture something like the street above: cobbled roads beneath grey skies, castles on the skyline, lochs and sweeping highlands. You might imagine still waters, island beaches,
Integrity. The Foundation of Every Investigation.
If I asked a room of professionals to define integrity, most would use the word honesty. Yet honesty and integrity, though related, are not the same thing. Honesty is admitting you did it. Integrity
When Fraud Meets Filters: How the Digital Age is Redefining Deception.
Similar to the picture above, a claim was received recently, with the image of the insured vehicle looking convincing enough. A van with a badly damaged bumper, submitted alongside a claim describing a low-speed
